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This privacy statement discloses the
privacy practices for www.alextra.com.
This web site has agreed to notify
you of:
1.What personally identifiable information of yours or third party
personally identification is
collected from you through the web site.
2.The organization collecting the information.
3.How the information is used.
4.With whom the information may be shared.
5.What choices are available to you regarding collection, use and
distribution of the
information.
6.The kind of security procedures that are in place to protect the
loss, misuse or alteration of
information under Alextra Ltd control.
7.How you can correct any inaccuracies in the information.
If you feel that this company is not
abiding by its posted privacy policy, you should first contact Alextra
Ltd by email alextra@alextra.com.
Information Collection and Use
Alextra Ltd is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to
others in ways different from what is disclosed in this statement.
Alextra Ltd collects information from our users at several different
points on our website.
Registration
In order to use this website, a user must first complete the registration
form. During registration a user is required to give their
contact information (such as name and email address). This
information is used to contact the user about the services on our
site for which they have expressed interest.
Order
We request information from the user on our order form. Here a user
must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date).
This information is used for billing purposes and to fill customer’s
orders. If we have trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site. Once
the user closes their browser, the cookie simply terminates. For
instance, by setting a cookie on our site, the user would not have
to log in a password more than once, thereby saving time while on
our site. If a user rejects the cookie, they may still use our site.
The only drawback to this is that the user will be limited in some
areas of our site.
Log Files
We use IP addresses to analyze trends, administer the site, track
user’s movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that
we Alextra Ltd are not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email address.
Alextra Ltd will automatically send the friend a one-time email
inviting them to visit the site. Alextra Ltd stores this information
for the sole purpose of sending this one-time email. The friend
may contact Alextra Ltd at alextra@alextra.com
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just ‘surfing’. To
learn more about SSL, follow this link (SSL).
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information. Our employees must
use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our employees
are notified and/or reminded about the importance we place on privacy,
and what they can do to ensure our customers’ information is protected.
Finally, the servers that we store personally identifiable information
on are kept in a secure environment.
If you have any questions about the security at our website, you
can send an email to alextra@alextra.com.
Supplementation of Information
In order for this website to properly fulfill its obligation to
our customers, it is necessary for us to supplement the information
we receive with information from 3rd party sources.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user’s
personal data provided to us. This can usually be done at the member
information page or by emailing our Customer Support.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what information
we collect, how we use it, and under circumstances, if any, we disclose
it. If at any point
we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will
notify users by way of an email.
Users will have a choice as to whether or not we use their
information in this different manner. We will use information in
accordance with the privacy policy under which the information was
collected.
Contacting the Web
Site
If you have any questions
about this privacy statement, the practices of this site, or your
dealings with this Web site, please feel free to contact us:Email
(Preferred Method):
sales@alextra.com
Sales Dep.
Alextra
PO Box 752332
Houston
TX 77275-2332
USA
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